# Certus AI: voice ordering for restaurants

Canonical: https://thelazyweb.com/companies/certus-ai/
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Author: Ali Abouelatta (https://thelazyweb.com/authors/ali-abouelatta/)
Published: 2026-09-19
Updated: 2026-09-19
Research type: Company profile
Method: Company and accelerator sources checked 2026-09-19. Product claims are attributed to their sources; this is research, not a hands-on product trial.

## What it does

Certus AI replaces a restaurant phone line with a voice agent that answers calls, takes orders, books reservations, processes delivery requests, handles questions and syncs with restaurant systems. The [YC profile](https://www.ycombinator.com/companies/certus-ai) describes integrations with Toast, Square, Clover, UberEats and DoorDash; the [current homepage](https://www.certus-ai.com/) shows the call flow and POS handoff.

The fit is an independent restaurant, franchise or chain where phone calls are a meaningful order and reservation channel but staff cannot answer during rushes. Certus is not useful if it cannot preserve menu, modifier, payment and reservation accuracy under real noise.

## Why I’d look closer

The product has a clear operational boundary: answer instantly, gather the order item by item, confirm it, and place it into the existing POS or reservation system. The homepage reports 98.6% accuracy, under-one-second pickup and $31.86 recovered, while customer case studies report $20K+ in

[Certus AI: voice ordering for restaurants](<https://www.thelazyweb.com/companies/certus-ai/>)

Source observed: 2026-09-20T02:21:33.499Z. Last checked: 2026-10-08T01:54:03.843+00:00.

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