# Hey Telo: AI phone and email operations for trades

Canonical: https://thelazyweb.com/companies/hey-telo/
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Author: Ali Abouelatta (https://thelazyweb.com/authors/ali-abouelatta/)
Published: 2026-09-19
Updated: 2026-09-19
Research type: Company profile
Method: Company and accelerator sources checked 2026-09-20. Product claims are attributed to their sources; this is research, not a hands-on product trial.

## What it does

Hey Telo is a voice and email AI assistant for German home-service and trades businesses. It answers customer calls, schedules appointments, routes special cases, qualifies quote requests, handles email and writes the result into trade software such as pds, KWP and mfr. The [YC profile](https://www.ycombinator.com/companies/hey-telo) describes voice-first AI for Germany’s crafts businesses; the current [homepage](https://www.heytelo.com/) shows the German workflow and integrations.

The fit is an HVAC, plumbing, electrical or similar service business losing time and revenue to phone interruptions, missed calls and manual scheduling. Hey Telo is strongest when the work is repetitive and the business wants the AI to create a service order or appointment inside the system it already uses.

## Why I’d look closer

The site lists six concrete workflows: customer service calls, a central call intake, route planning, quote qualification, field-service knowledge and email AI. It says 300+

[Hey Telo: AI phone and email operations for trades](<https://www.thelazyweb.com/companies/hey-telo/>)

Source observed: 2026-09-20T02:21:53.664Z. Last checked: 2026-10-08T01:59:03.482+00:00.

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